Shelley Brennan

BA(Hons) DipCII IRMCert

Head of Operations, Innovation & Public Sector

Shelley has over 10 years’ experience and her main areas of focus are innovation, strategic management, client management, marketing and technical. In addition to managing CCRS’ Public Sector clients, Shelley project manages our various innovation and product development projects. Shelley’s current focus is the development of a new web application aimed at streamlining our customer engagement process and improving efficiencies across the business.

Contact Details


Phone: 0141 212 8825


  • BA(Hons) English - University of Strathclyde
  • CII Diploma - Chartered Insurance Institute
  • International Certificate in Enterprise Risk Management - Institute of Risk Management
  • IOSH Managing Safely
  • Tarigo Product Development Management
  • 2016 IASG Young Professional of the Year Finalist
  • 2017 IASG John Smith Trophy

Key Skills, Experience & Expertise

  • Facilitator for a Knowledge Transfer Partnership with the University of Glasgow’s Adam Smith Business School which created a new business model for CCRS
  • Public Sector insurance requirements including procurement and tenders
  • Developing and managing relationships with key stakeholders/suppliers which create further added value streams for our clients
  • Technical and auditing
  • Project Management, Product Development and Business Analysis

'Why CCRS?' in Shelley's own words

CCRS’ commitment to professional development and delivering value to our clients is absolutely aligned with my own principles. Client relationships are at the core of CCRS and I enjoy being part of a financial organisation with such an open and transparent culture. We are also one of the few commercial brokers in the UK who are actively looking to innovate our industry from within and I feel fortunate to be contributing to that journey.

Get to know Shelley

I’m originally from Elgin so I enjoy heading back up north to spend time with family and friends (mostly my mum’s dogs!). I’m also a massive foodie so if anyone has any restaurant recommendations, get in touch!