Our People
With over 250 years combined insurance experience within our Glasgow office, you can be confident your organisation is in safe hands.
With over 250 years combined insurance experience within our Glasgow office, you can be confident your organisation is in safe hands.
Responsible for the overall operation of CCRS with a focus on ensuring we are delivering Partnership, Understanding, Value and Exceptional Service to all our valued clients and partners.
I also have a keen interest in driving innovation and change into the insurance industry. I am passionate about the need for our business to continue to improve, develop and grow and I believe growth and change are not optional activities at CCRS.
Contact Details:
Email: neil@ccrsbrokers.com
Phone: 0141 212 8822
Annie’s career is unique in that over a 30 year period, it has included a combination of risk management, broking and insurance roles working in industry, broking houses and insurance companies. Through leading successful teams, her priority has always been to focus on identifying the needs of clients and ensure those needs are met with the overriding objective to reduce costs and improve efficiencies.
Contact Details
Email: annie@ccrsbrokers.com
Having worked in the insurance industry for over 40 years, Jim brings a wealth of experience and is the technical referral point for Engineering inspection and insurance. He has overall responsibility for accounts and compliance functions within CCRS.
Scott has over 10 years experience in the insurance industry and joined CCRS in 2011. Scott specialises in the ELV industry and looks after the insurance programmes of 50 of the top vehicle dismantlers in the UK. Scott is client focussed ensuring the best outcome for all his clients by assisting clients to fully understand all aspects of their risk transfer in the clearest possible way.
Contact Details
Email: scott@ccrsbrokers.com
Phone: 0141 212 8823
With over 45 years insurance experience, Eddie’s wealth of expertise is an invaluable asset to CCRS. Eddie takes primary responsibility for insurer relationship management to ensure that insurers deliver exceptional service to our clients in line with our own values. CCRS is committed to the professional development of all our team and Eddie plays a key mentoring role for many of our Account Handlers and Account Directors. In addition, Eddie also focuses on business development and growth to future-proof our business.
Contact Details
Email: eddie@ccrsbrokers.com
Phone: 0141 471 8460
In addition to looking after a book of long-standing and valued clients, Shelley project manages our various innovation and product development projects. Shelley’s current focus is the development of a new software application aimed at streamlining our customer engagement process and improving efficiencies for our clients.
Contact Details
Email: shelley@ccrsbrokers.com
Phone: 0141 212 8825.
Email: Nicky@ccrsbrokers.com
Tel: 0141 212 8829
Scott holds a Diploma from the Chartered Insurance Institute and has 10 years experience in the insurance industry, having held senior sales & underwriting roles with Zurich & Allianz before joining CCRS at the beginning of 2018. Scott also holds a Bachelor of Art Honours Degree in Financial Services and is an ex Chair of the Insurance & Actuarial Society of Glasgow’s Young Professionals committee. Scott works with businesses across a variety of sectors delivering the highest level of quality insurance advice to his clients, ensuring they are suitably protected at the best possible premium. Scott has a particular interest and expertise in the Aesthetics, Food & Drink, Real Estate & Technology sectors, Scott also manages our professional introducer relationships.
Contact Details
Email: smcluskey@ccrsbrokers.com
Phone: 0141 212 471 8439
Ian is an Associate Director in the New Business team. He has over 25 years experience including both underwriting and broking and he has held senior positions within both global and independent brokers. Ian has a wide knowledge of different industries including retail, food & drink, oil and gas, manufacturing, construction and public sector including arm’s length organisations.
Ian provides our clients with technical advice on insurance programme structures.
Contact Details
Email: ian@ccrsbrokers.com
Phone: 0141 212 9565
Colin is an Account Director with 8 years of experience in the insurance industry initially starting as an underwriter with Hiscox. Colin prides himself on his attention to detail, customer service skills and delivering results for clients which exceed their expectations.
Contact Details
Email: colin@ccrsbrokers.com
Phone: 0141 212 8834
Suzanne has over 15 years insurance and financial services experience, having worked with a wide range of clients and product lines. Suzanne uses her attention to detail and focuses on exemplary service to build strong long-term client and insurer relationships.
Contact Details
Email: suzanne@ccrsbrokers.com
Phone: 0141 406 9572
Graeme performs an overarching operational management role within CCRS including overseeing our claims operation and the broking team. Graeme specialises in providing expert advice in complex and high-value claims as well as producing claims analysis reports, identifying claims trends and providing risk management guidance to our clients.
Contact Details
Email: graeme@ccrsbrokers.com
Phone: 0141 212 8824
Gail is Cert CII qualified with over 16 years broker experience. She started her career in 2003 and progressed from a Trainee Broker to a Corporate Development Executive. Gail has dealt with a number of large clients with complex needs and helped design robust insurance programmes through identifying risks and finding solutions. Gail holds specialities in numerous areas and this wealth of knowledge makes her an incredibly versatile Senior Account Manager at CCRS who is an asset to any client.
Marese is a Senior Account Handler in our existing business team and has almost 25 years industry experience. Starting her career with Zurich, Marese undertook a variety of process, technical and underwriting roles spanning a 13 year period and gained a widespread knowledge of Fleet, Construction & Engineering Risks. The latter part of Marese’s career has been spent on the broking side of insurance where she has worked for both independent & national brokers, continuously developing her skillsets across all client & industry sectors.
Contact Details
Email: marese@ccrsbrokers.com
Phone: 0141 212 8826
Jennifer holds a Certificate from the Chartered Insurance Institute and has over 15 years experience in the insurance industry. Jennifer is an Account Handler in the existing business team and her main role involves marketing risks, negotiating with insurers, producing reports and liaising with clients directly to ensure their needs and requirements are always met.
Contact Details
Email: jennifer@ccrsbrokers.com
Phone: 0141 212 8835
Lorna is an Account Handler in the existing business team and holds a Certificate from the Chartered Insurance Institute. Lorna has carried out various roles within the insurance industry including underwriting, accounts and management. Lorna has experience dealing with a wide range of commercial clients delivering exceptional customer service and professional advice.
Contact Details
Email: lorna@ccrsbrokers.com
Phone: 0141 406 9574
Jamie has been at CCRS for five years, started in Accounts as a complete novice but has been transformed into a highly valued member of the team. He has since moved to the broking team as an account handler and has gained his cert CII certificate, he is currently working his way through the DIP qualification.
Contact Details
Email: jamie@ccrsbrokers.com
Phone: 0141 212 8827
Julie is an ACII qualified liability injury specialist with over 20 years claims experience. She started her career at RSA and progressed as a specialist in insurance fraud claims with excellent outcomes which have featured in the BBC ‘Claimed and Shamed’. Julie has dealt with some of the most prestigious clients in the industry, providing detailed claims strategy and risk improvements. Julie’s strong claims background makes her a highly valued Account Handler within CCRS.
Contact Details
Email: julie@ccrsbrokers.com
Phone: 0141 212 9562
Laura has over 10 years insurance experience having worked as both a motor fleet and commercial business underwriter and Technical Coach before joining CCRS in 2018. Laura is a Cert CII qualified Account Handler focusing on servicing a book of our existing clients and ensuring their requirements are met.
Contact Details
Email: laura@ccrsbrokers.com
Phone: 0141 406 9570
Jonathan has a BSc Honours degree in maths from the University of Strathclyde and holds a Certificate from the Chartered Insurance Institute. Jonathan works as an Account Handler focused within the New Business team.
Contact Details
Email: jonathan@ccrsbrokers.com
Phone: 0141 212 9562
Christina has a BA Honours degree in English Literature from the University of Stirling and has recently joined our existing business team as a Graduate Account Handler.
Contact Details
Email: christina@ccrsbrokers.com
Phone: 0141 212 8833
Contact Details
Email: donnadale@ccrsbrokers.com
Phone: 0141 212 8831
Contact Details
Email: claire@ccrsbrokers.com
Andrew has over 26 years’ experience in the industry and has a strong technical background in insurance advising for clients in a variety of sectors and regulatory matters. His due diligence reviews identify cover gaps in the programmes CCRS reviews and customer contract reviews are conducted to identify their insurance implications.
Contact Details
Email: andrew@ccrsbrokers.com
Phone: 0141 212 8828
Jack has been working in the insurance industry for 17 years starting with Royal & Sun Alliance in 2001 as a property claims handler. Jack then joined Zurich insurance in 2007 where he spent 11 years, initially as a motor fraud investigator before becoming an operational claims team manager, a role he held for 8 years before joining CCRS in 2018. As a Claims Account Manager here at CCRS, Jack is a key point of contact for our clients when claims occur and he manages customer claims from all different policy types from inception to settlement and ensures the best possible claims outcome for our clients.
Contact Details
Email: jack@ccrsbrokers.com
Phone: 0141 212 9564
Josh holds a Certificate from the Chartered Institute of Loss Adjusters and works as a Claims Handler specialising in motor claims. Josh carries out detailed enquiries and quantum and assists to monitor files to ensure reserves reflect the potential value of the claim and maintains and updates in-house systems. Josh also provides statistics to assist in the analysis of claims for risk management purposes.
Contact Details
Email: josh@ccrsbrokers.com
Phone: 0141 212 8832
In addition to looking after a book of long-standing and valued clients, Shelley project manages our various innovation and product development projects. Shelley’s current focus is the development of a new software application aimed at streamlining our customer engagement process and improving efficiencies for our clients.
Contact Details
Email: shelley@ccrsbrokers.com
Phone: 0141 212 8825
CCRS’ commitment to professional development and delivering value to our clients is absolutely aligned with my own principles. Client relationships are at the core of CCRS and I enjoy being part of a financial organisation with such an open and transparent culture. We are also one of the few commercial brokers in the UK who are actively looking to innovate our industry from within and I feel fortunate to be contributing to that journey.
I’m originally from Elgin so I enjoy heading back up north to spend time with family and friends (mostly my mum’s dogs!). I’m also a massive foodie so if anyone has any restaurant recommendations, get in touch!
Sumit has a degree in engineering and has over 14 years’ experience in the IT industry. He has led several IT projects and has worked for AON Hewitt and Infosys in the past. Sumit is our Lead Software Developer and provides the invaluable technical expertise our innovation projects need.
Daniel has recently joined CCRS Brokers to work on our Data Extraction project He recently attained his BSc (Hons) in Computer Science at Strathclyde University with plans to do his masters in AI. He is currently working on the application of Machine Learning in the extraction of data which will improve document efficiency and accuracy.
Email: ainsley@ccrsbrokers.com
Tel: 0141 404 5407
Catriona previously worked in the higher education sector, specialising in quality assurance and management. Although a relative new comer to the insurance industry, Catriona’s experience and skills are well-suited to CCRS and have been easily transferred from her previous role. Catriona has been working as a Credit Controller and HR Manager.
Contact Details
Email: catriona@ccrsbrokers.com
Phone: 0141 212 8821
Shaun has recently joined CCRS as an Accounts Modern Apprentice. After achieving higher qualifications he has decided to pursue a career in accounts.
Contact Details
Email: shaun@ccrsbrokers.com
Phone: 0141 212 8829
Lariza is responsible for managing the Sage function within Accounts and deals with various HR and administration processes at CCRS.
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