At CCRS brokers we have a dedicated claims team with a wealth of experience in dealing with claims

We recognise that making an insurance claim can be a stressful process, which is why we are committed to making your claims experience as smooth and efficient as possible.

We believe in holding insurance companies to the highest possible standard and ensuring a claim is dealt with fairly and in the shortest possible time.

We appreciate claims can often affect our Clients’ businesses and have a reputational impact with customers so dealing with matters promptly is of the utmost importance.

In the unfortunate event of a claim, our claims team will support you through this process from intimation to settlement.

We also have Claims Assist which allows 24/7 access to our loss assessor in the event of an out of hours claim.

At CCRS, we believe in going that extra mile, which is why we are more than happy to visit the premises after a claim to fully understand the accident circumstances and accurately report back to insurers.

We are also happy to provide training around Claims Defensibility to give your employees guidance on how to avoid/minimise the risk of accidents and the best course of action following a claim.  In addition, we offer risk management advice and regular claims analysis reports to better manage your risk and ultimately lower your premiums.

Claim Form

If you have any queries around our claims service or are an existing customer looking for advice, please feel free to contact our Senior Claims Handler, Elizabeth Ward, on 0141 212 8832.